The Questions

  • What was the biggest challenge you faced in creating your store?
    • Understand where the configuration items were located
  • What worked really well when using our platform?
    • The simplicity of everything. Why make things complicated when you can have a very simple and clean UI
  • What could be improved when using our platform?
    • Pricing: The system has a very simplistic pricing system, based on only on product variables, if the customer wants to add something more complex it needs to rely on third party apps
  • How did this experience help you build empathy for our merchants?
    • It showed how tricky and complex is the process to create a store, not due to the platform, but the concept of creating a business
  • What is your biggest takeaway from this experience?
    • There are room from improvements in the platform, some of them it seems to be already in work like the globalization